Contact Center Director Job at Cohen Search Group (CSG), Lawrence, KS

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  • Cohen Search Group (CSG)
  • Lawrence, KS

Job Description

A private equity-backed healthcare company is seeking a hands-on Contact Center Director to lead and scale a growing intake team from 10 to 50 members, offering a unique opportunity to join a well-funded, fast-growing national organization with over 1,000 employees and projected 200% growth in 2026. Reporting to the COO, this proactive leader will drive performance through data-driven insights, optimize processes, and foster a collaborative environment focused on quality outcomes in a high-volume call center setting.

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