Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality... ...The Parking Spot and Park N Fly by The Parking Spot . Our Shuttle Drivers play an important role in our operation in providing safe and...
Job Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety...
...capabilities and geographic reach, we are seeking a dynamic Chief People Officer (CPO) to lead our people strategy. Role Overview: The... ...Foster a strong company culture that promotes engagement, diversity, and excellence. Leadership Development: Design and execute...
...Join our caring team today! Locations Were Hiring: Exton, Malvern, West Chester, Downingtown, Springfield, Lansdowne, Glenn Mills, Aston, Glenolden Type: Part-Time, Weekdays, Weekends available Pay: $18; weekly; based on experience As an accredited, regulated,...
...Candidates encouraged to apply. The Practice HSHS St. Nicholas Hospital - Sheboygan, Wisconsin Level IV Trauma Center and... ...surfing, boating, and fishing. Landmarks like the John Michael Kohler Arts Center and the Sheboygan Indian Mounds...