Job Description

Lucky Goat Coffee is a specialty coffee production roaster based out of Tallahassee, Florida and making waves nationally. Since 2010, Lucky Goat Coffee has continued to remain focused on the expansion of the brand through exceptional customer interactions and company specialization. On the journey towards greater specialization, this position has been created to build cohesive and collaborative teams in our production facility.  

This position serves as a leadership role to our Production, Cold Brew, and Quality teams. This individual will be accountable for all daily manufacturing operations, meeting demand and maintaining low defect rate across all manufacturing and segments.

Job Description  

• Efficiently develop and manage resources, team members, and budget to ensure timely delivery of orders while maintaining accuracy, product quality, and order fulfillment standards. 
• Assign, supervise, and manage the day-to-day operations of the production and brewing teams’ daily tasks as needed.
• Facilitate and oversee communication between production department leads to meet all fulfillment timelines, quality standards, and annual budgets. 
• Collaborate with procurement, sales, branding, service, and distribution departments to ensure seamless production flow and timely resolution of any issues. 
• Oversee the needs of the e-commerce department to fulfill orders, stock shelves, and assist with shipping during high-volume seasons and sales, with the expectation of packed for shipment within 24 hours of receiving the order.
• Collaborate with the Director of Manufacturing and Head of Product Development to monitor and verify the effectiveness of sanitation, hygiene, and food safety practices. 
• Train, oversee, and ensure production employees’ strict adherence to HACCP, health, and food safety standards across all production processes, from raw material handling to finished product packaging. 
• Collaborate with HR in the screening and interview process for potential new hires, evaluating their technical skills, experience, and cultural fit within the production team. 
• Facilitate the onboarding and training of new hires, ensuring they receive comprehensive instruction on production processes, safety protocols, and quality standards. 
• Conduct performance evaluations, provide feedback, and implement corrective actions to enhance team productivity and individual performance. 
• Maintain daily and monthly cleaning regiment and ensure regular maintenance on production equipment so machines are always performing at an optimal level.
• This position is a departmental key holder responsible for opening and closing shifts daily. 

Requirements 

• Proven experience managing production teams. 
• Demonstrated ability to lead and motivate a diverse team, fostering a culture of teamwork, accountability, and continuous improvement. 
• Proficiency in using Microsoft Office Suite. 
• Knowledge of health and safety regulations and a commitment to creating a safe work environment. 
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 
• Exceptional attention to detail and a commitment to maintaining the highest quality standards. 
• Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet tight deadlines. 
• Lift over 50 pounds regularly and able to bend, kneel, squat, among others.
• Always displays a customer first, positive attitude and approach to the business.

Preferred Qualifications 

• Working knowledge of production management principles, quality control practices, FIFO and lean manufacturing concepts. 
• Experience within the food and beverage industry. 
• Knowledge of automation equipment and systems. 
• Experience working in Shopify, Ship Station, and organizational software and systems. 

Reporting 

This position reports to the Director of Manufacturing and works closely alongside other Operations Managers including but not limited to Materials and Shipping Manager, Distribution Manager, Purchasing Manager, and Service Manager.

The Quality Technician, Brewing Lead, and Production Specialists report to the Manufacturing Manager.

Compensation & Benefits   

• Competitive salary.  
• Employee Discount of 25% off.  
• Competitive Paid Time Off Policy along with Paid Holidays as listed in Employee Handbook.  
• Healthcare package including supplemental dental and vision.  
• 401(k) and company match program.  

Lucky Goat Coffee is an equal opportunity employer. All benefits subject to change based on applicable laws and/or Company’s lawful discretion. Benefits plan terms and applicable law control with respect to insurance terms.  

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