Job Description

SST Rehab is a private practice that has provided outpatient orthopedic physical therapy and sports medicine services since 1998. Our mission is to present a positive, upbeat atmosphere where people want to come to rehabilitate injuries, improve their abilities, or develop a healthy lifestyle. We will always employ a staff of energetic, certified professionals who care about the unique needs of each person who walks through our doors, and we will treat each individual with the courtesy and respect each person is entitled to.

Job Description

This is an administrative position that provides an individual the opportunity to be the initial point of contact between SST Rehab and the patients, physicians, healthcare providers and other entities that we work with. This is a full-time position with the following responsibilities:

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collect money / co-pays over the counter
• Fax and file and perform any other duties assigned
• Communicate with the clinic staff about relevant information provided by patients (e.g. upcoming MD visit, going out of town, unable to attend therapy etc.)

Qualifications

• High school graduate or equivalent
• Excellent communication skills 
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Detail oriented 
• Great time management and organizational skills 
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

At SST Rehabi,  we believe in fostering a rewarding and supportive work environment. We offer:

• Excellent benefits package including 401k, health, dental, generous paid time off, and more
• Training and support
• Multiple opportunities for professional development, specialization, and leadership
• Clinic mentorship
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive
• Opportunity for additional income to help you pay off your student loan!
• Clinic hours are Monday-Friday 8 am -6:00 pm. No weekends required!

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