Join to apply for the Mental Health Assistant role at Good Shepherd Services . Get AI-powered advice on this job and more exclusive features. Job Summary The Mental Health Services Assistant provides support, both administrative and practical, to the Mental Health Services Department. Reports To: PROGRAM DIRECTOR, MENTAL HEALTH Location: 7 West Burnside Avenue, Bronx, NY 10453 Hours: 35 Hours/Week; Non-Exempt (Position requires onsite staffing. Hybrid work based on program needs and leadership discretion) Salary Range: $43,042.00 - $47,825.00 Major Duties Collect all documents and medical records needed for initial and annual Rate Packets. Submit Rate Packets to ensure participants in care receive correct rates. Aid in gathering health-related data for records. Act as liaison between outside providers and Good Shepherd Services' Mental Health Services Department. Ensure annual psychiatric evaluations are requested and completed before the due date. Maintain forms and documentation in an integrated system. Ensure psychological evaluations are completed every 3 years. Partner with the internal case planning and care coordination team to obtain referrals, documentation, and critical information. Perform clerical duties including filing, maintaining medical records, computer operation, telephone coverage, and photocopying. Assist in gathering data and compiling statistical information for the Program Director. Support a trauma-informed approach to foster a non-violent and trauma-sensitive culture. Perform other duties as assigned. Qualifications High School Diploma or GED required. Three years of office assistant experience preferred. Strong verbal, written, organizational, and prioritization skills. Proficient in word processing, spreadsheets, presentation, database, email, and scheduling software. Ability to accompany participants to appointments using NYC public transportation. Commitment to a strength-based, youth development, and trauma-informed perspective. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Non-profit Organizations #J-18808-Ljbffr Good Shepherd Services
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