Job Description
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Sanford Med Ctr Fargo
Location: Fargo, ND
Address: rd Ave S, Fargo, ND 58104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 32.00
Salary Range: $16.25 - $23.00
Department Details Schedule: Every Mon/Tue/Wed 10a-6:30p, and every other Sat/Sun 7:30a-4p. No holidays.
With this position, the primary responsibility is to register patients that are admitted to our medical center at rd Ave S Fargo; i.e. gather/verify demographics and obtain signatures on applicable financial forms. At times you are up and on your feet going from room to room, speaking with different patients, but it does include some downtime at a desk to scan in documents/insurance cards.
Qualities that will help the associate excel in the role: great customer service, being a team player, and having a positive attitude so that we can help brighten patients and their loved ones' day!
Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION
- Greet patients & verifies demographics
- Creating, scanning & routing documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collects co-payments, pre-payments, and payments on account balances
- May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
- Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule
- Obtain and coordinate referrals & conduct pre-authorization
- Arrange interpreter services
- Check patients in/out
- Operate multi-line phone
- May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
- Preparation & coordination of charts
- Organize supporting provider documents
- Initiation & collaboration of patient financial assistance
- Track patient visits & health information management on patient accounts
- Compile, distribute, administer, and score assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission
- Office duties, such as make copies or send faxes
Qualifications High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-
Job Function: Revenue Cycle
Featured: No
Job Tags
Full time, Part time, Work experience placement, Work at office, Work from home, Shift work, Day shift,