Rep 1, Cust Svc Billing Job at Spectrum, Mcallen, TX

UG5mUlVYTXpDZHRKQ3JsQ0gyRlZkV1BsMkE9PQ==
  • Spectrum
  • Mcallen, TX

Job Description

Position Type: Full Time Location: McAllen, Texas Date Posted: Date posted 06.03.2025 Areas of interest: Billing Operations, Call Center, Customer Operations Requisition Number: 2025-55690 Business unit: Customer Operations CCS114

  • Training class begins July 25th, 2025
  • Must be bilingual (English and Spanish)
  • Must have the availability to work a late night shift / overnight

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Bilingual in English/Spanish

Preferred Qualifications

  • Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

SPECTRUM CONNECTS YOU TO MORE

  • Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed
  • Competitive Pay : Generous $20 per hour starting pay
  • Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company
  • Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed
  • Total Rewards : Our comprehensive benefits are among the best in the industry

Apply now, connect a friend to this opportunity or sign up for job alerts !

CCS114 2025-55690 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Hourly pay, Holiday work, Full time, Local area, Shift work, Night shift, Afternoon shift,

Similar Jobs

Xiamen Taqu Information Technology Co., Ltd.

Regional Operations (Hindi) Job at Xiamen Taqu Information Technology Co., Ltd.

Job responsibilities:1. Responsible for the localization operation of social products, build the local guild system, and expand the guild and anchor;2. Flexibly adjust the user side and guild anchor side policies based on regional operation;3. Responsible for the construction...

Lakeview Dental Care

Dental Hygienist *Thursday Only!* Job at Lakeview Dental Care

*Lakeview Dental Care* is currently hiring a part time Dental Hygienist for our office located at 33 East Waldo Blvd. Manitowoc, WI 5...  ...affordability and value. The Hygienist we hire must have an active hygiene license for the state of WI. #ton Job Type: Part-time... 

Virginia Mason Franciscan Health

Nutrition Assistant I Job at Virginia Mason Franciscan Health

 ...healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff. ESSEN Nutrition, Assistant, Food Service, Healthcare, Customer Experience, Patient Virginia Mason... 

ThermTech - Heat Treating Specialists

Class B Truck Driver Job at ThermTech - Heat Treating Specialists

 ...website: Job Description: The Class B Driver is responsible for following schedules...  ...to shipping loading amp; unloading trucks as needed Ensure plant organization amp...  ...to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either... 

Medix™

Risk Adjustment Medical Coder - 239180 Job at Medix™

 ...Job Title: Risk Adjustment Medical Coder (hybrid) Location: Must be open to traveling within the 5 boroughs 2-3 days in the...  ...their time. When they are not in the field they will be able to work from home or will be asked to come into the office. Previous provider...