Job Description

Overview

Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, a business line of Enterprise Mobility, has multiple opportunities in our Risk Management Department for Risk Management Summer Interns!

Company Overview:

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 765,000 vehicles and growing at almost 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

About the Role:

• Risk Management Experience: Interns will work alongside our Risk Management team members to gain exposure and provide administrative logistic support for clients and vendors facilitating vehicle repairs for client-owned or leased vehicles. Interns will be responsible for supporting the overall lifecycle of a vehicle damage claim handling inbound and outbound client communication involving initial claim reports, body shop referrals, and rental reservation needs.
• Peer Collaboration: Interns will work closely with one another to monitor and drive timely tow and repair processing, as well as acquiring and proactively communicating statuses. Interns are empowered to create strategies and processes that align with both individual strengths and team dynamics, fostering a collaborative, hands-on learning environment.
• Mentorship & Feedback: Each intern is paired with a current Risk Management supervisor as well as our trainers who provide guidance, support, and regular feedback to foster growth and development throughout the program.
• Professional Development: Interns are expected to demonstrate professionalism in all interactions and maintain a high level of attention to detail. Time management skills are essential, as interns will be responsible for meeting deadlines and balancing multiple assignments.

This is a hybrid position reporting to our Fleet Operations center at 2281 Ball Dr., St. Louis, MO 63146. This role will be Monday - Friday with a requirement to work in office 2 to 3 days per week and a starting pay of $16.00 per hour.

About the Program:

Kick off your career with an exciting opportunity to learn, grow, and connect. Our internship program is a 11 week program beginning on 5/18/2026 and offers a blend of in-person and virtual engagement designed to give you a well-rounded experience.

What You’ll Experience:

• Networking Opportunities with peers, past interns, and business leaders
• Volunteer Event to make an impact in the community
• Social Activities to build lasting connections
• Corporate Culture Insights to understand what makes us thrive
• Soft Skills Development to prepare you for future success

Why Join Us?

You’ll gain hands-on experience, professional development, and exposure to our dynamic work environment—all while having fun and building your network.

Responsibilities

Responsibilities include:

• Process incoming and outgoing risk related documents for department, vendors and customers
• Communicate professionally with internal teams, customers, and management
• Organize claim and compliance documents for completion and appropriate filing
• Coordinate, complete and monitor claim and repair follow-ups
• Administer glass repair or replacement orders for all leased or program vehicles
• Authorize and monitor replacement rentals for customers
• Greet incoming customers and vendors and participate as needed in set meetings
• Report loss notices timely to the correct insurance or third party administrators
• Periodically manage and redirect incoming client calls through Risk Management Support Line
• Monitor and troubleshoot as needed other assigned administrative tasks

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications include:

• Must be 18 years of age or older
• Must live in the St. Louis Metropolitan area during Summer 2026
• Must be a Junior or above, enrolled full-time for the Fall 2026 semester in a College or University
• Open to all majors. Business related degrees preferred.
• Ability to work Monday - Friday, 40 hours a week starting May 18th - July 31st
• 3 months administrative experience and/or 6 months customer service experience preferred
• Experience with Microsoft Office products
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as

Competency Based Qualifications:

• Executing
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Job Tags

Hourly pay, Full time, Internship, Summer internship, Live in, Work at office, Work from home, Monday to Friday, 2 days per week, 3 days per week,

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