Job Description

Senior Vice President, Corporate Communications

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at hopecu.org

Title: Senior Vice President, Corporate Communications

Department: Corporate Operations

Reports To: President, Hope Enterprise Corporation

Supervises: Creative Content Manager; TBD

Job Classification: Exempt

Location: Jackson, MS

The Senior Vice President of Corporate Communications is responsible for managing and executing internal and external communications to ensure alignment with the organization's mission, vision, values and strategic objectives. This role requires exceptional judgment, creativity, and attention to detail in coordinating communication activities across the company. The SVP reports directly to the Hope Enterprise Corporation President, and will be based at the corporate office in Jackson, MS.

Responsibilities:

• Lead the development and implementation of a communications strategy that advances HOPE's strategic priorities
• Amplify HOPE's position as a thought leader across all lines of business, and increase HOPE's visibility and brand awareness
• Serve as HOPE's primary liaison with the media, coordinating with the HEC President to determine appropriate messaging and spokesperson
• Support leadership in preparing talking points for presentations, media interviews, and other engagements with key external audiences
• Manage corporate messaging through owned and earned communication and media, in coordination with the marketing department
• Manage quarterly and annual investor reporting, in coordination with the Investor Relations department
• Manage policy and advocacy communications, in coordination with the policy & advocacy department
• Manage an internal communications strategy that cultivates a culture anchored in HOPE's value drivers, including timely, transparent communication regarding key company initiatives, and staff development priorities

Qualifications and Experience:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field; Master's degree preferred
• Minimum of 10 years of relevant communications experience, with at least 5 years in a leadership role
• Demonstrated experience in developing and executing communication strategies
• Exceptional writing, editing, and proofreading skills, with the ability to translate complex information into clear, compelling messaging
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines
• Experience with digital communication platforms, intranet management, and employee engagement tools
• Strong interpersonal skills with the ability to work collaboratively across departments and influence senior leadership
• High level of discretion and ability to handle confidential and sensitive information
• Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and quality

Preferred Qualifications:

• Experience in an environment compatible with HOPE's mission and business model
• Proficiency in content management systems and corporate communication software
• Knowledge of change management and crisis communication best practices

Work Environment & Travel Requirements:

• Work is performed in a corporate office setting in Jackson, MS
• Some in and out of region travel will be required

Key Competencies & Skills:

• Effective leadership and decision-making skills
• Excellent Communication Skills
• Organizational and Financial awareness
• Planning and organizing
• Results orientation
• Teamwork
• Adaptability
• Attention to detail

Work Environment:

• Employee spends most of their time in an office environment, accessible to the public, customers, potential customers, and external counsel
• Noise level in the work environment is usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• This position is predominantly located in the Jackson, MS corporate office

Comprehensive Benefits Package:

• Paid Vacation and Sick Time
• 11 Paid Holidays
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA)
• Disability Benefits
• Life Insurance, Critical Illness, Accident
• Employee Assistance Program (EAP)
• Tuition Reimbursement, Professional Development

Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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