Job Description

Overview The Lighthouse for the Blind, Inc. seeks a Temporary Low Vision Clinic and Store Manager in Seattle, WA for our Low Vision Clinic and Store. This is a temporary role that will end when the department needs change. The ideal candidate will have a Bachelor’s degree in business administration, vocational rehabilitation, or related field and at least four (4) years of management experience in a medical retail setting. We are a mission-driven organization that fosters self-confidence and independence through employment opportunities, cutting-edge technology, and dedicated support for people who are blind, DeafBlind, and blind with other disabilities. We value positive teamwork, excellent customer service, and strong administrative skills. Responsibilities Program Management and Administration: plan, organize, implement, and direct administrative and service delivery systems to ensure efficient and effective services; oversee program and personnel accountability; and manage fiscal resources aligned with the organization’s mission. Coordinate with Employee and Community Services Department staff and other stakeholders to ensure delivery of comprehensive, quality services to employees and community members. Develop, implement, and maintain processes and procedures for efficient service delivery, fiscal management, statistics collection, and policy adherence. Monitor scheduling of clinic patients to maximize clinic utilization. Acquire and monitor inventory of Assistive Technology and other store assets; maintain vendor relationships. Supervise all aspects of Low Vision Store operations and serve as backup for in-store sales. Oversee Clinic Receptionist & Scheduler; support staff outcomes by communicating expectations, monitoring performance, coaching, and enforcing policies and procedures. Handle billing coordination with Finance Department for Medicare, Medicaid, and private insurance, and ensure timely billing and collection of receivables; supervise sliding scale fee accounting. Collaborate with Development and Communications Department staff and VP of Employee & Community Services to ensure grants accounting, timely grants reporting, and grants budgeting. Develop and monitor annual clinic and store budgets in coordination with the VP of Employee & Community Services. Coordinate across Lighthouse departments to support service delivery; identify trends and inform program and budget decisions. Support leadership and upward mobility opportunities for individuals who are blind; build relationships with community organizations to strengthen resources. Other duties as assigned. Knowledge, Skills, And Abilities Demonstrated track record in team-oriented business management. mature judgment and sensitivity in interpersonal relations among diverse groups. Advanced proficiency in Microsoft Office Suite (Excel and Word). Experience with industry-specific management and finance systems is a strong plus. Strong communications, team-building, analytical, and problem-solving skills. Ability to manage multiple projects simultaneously with minimal supervision. Requirements Bachelor’s degree in business administration, vocational rehabilitation, or related; four (4) years of management experience may substitute for a BA/BS. Master’s degree in business, healthcare administration, or related is preferred; four (4) additional years of management experience may substitute for MA/MS. Experience with private insurance, Medicaid, and Medicare billing is highly desirable. Three (3) years of management experience in a retail setting, including supervisory duties. Ability to work schedule as assigned. Seniorities Mid-Senior level Employment type Temporary Job function Sales and Business Development Industries Non-profit Organizations #J-18808-Ljbffr The Lighthouse for the Blind, Inc.

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