Xfinity Retail Sales Specialist - Technology Products (San Francisco) Job at Comcast, San Francisco, CA

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  • Comcast
  • San Francisco, CA

Job Description

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cuttingedge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fastforward your career at Comcast.

$26.89 + Hourly (Salary is $19.20 Base + Targeted Commission)

  • Great Places to Work has named Comcast NBCUniversal one of its 100 Best Companies to Work For
  • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
  • Comcast is named a top 20 company on DiversityIncs Top 50 List

At Comcast, we are innovators and leadersinventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1 Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and cant envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.

Job Description

What you will be doing:

  • Working directly with customers in a retail location, evaluating the customers potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast/Xfinity products.
  • Providing expertlevel understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Meeting goals and metrics.
  • Contributing to a fun and competitive environment! We aim to connect our products and services to our customers everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, weve got it: onthejob training, walltowall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what youre made of!

What you will need to have

  • High School Diploma or equivalent
  • Generally, requires 25 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a fulltime, flexible schedule which includes evenings, weekends, holidays, variable schedule(s).
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25pound boxes, and the ability to stand and move about the store constantly.

Perks and benefits

  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services & employee discounts
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement
  • Paid Time Off
  • 401K Savings Plan with up to 6% dollartodollar matching.
  • and much more

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicants criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Skills

CustomerFocused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; SelfMotivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity

Salary

Base Pay: $19.20

Total Target Compensation (Base Pay plus Targeted Commission): $26.89 USD

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Education

High School Diploma / GED

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Job Tags

Base plus commission, Hourly pay, Full time, Local area, Flexible hours, Afternoon shift,

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