Get AI-powered advice on this job and more exclusive features. Provide end-user technical support for applications, desktops, and systems. Troubleshoot, document, and resolve incidents. Maintain records, manuals, and training documentation. Provide on-site and secure remote support statewide. Daily operational coverage; expect MF coverage with rotating on-call Personal Skills Required High level of professionalism Positive attitude Consistency and reliability Exceptional verbal communication, and technical writing skills Ability to multi-task gracefully Ability to exercise clear judgement Opportunities for Advancement About Converge Networks Corporation Converge Networks Corporation is at the forefront of IT services and ITconsultingcompanies, serving both government and enterprise-level organizations. We specialize in a holistic approach to complex challenges in IT managed solutions, offering not just solutions but long-lasting strategies that are as resilient as they are effective. Through our team of highly-skilled, senior subject matter experts, each with a unique blend of experience and expertise, Converge Networks transforms visions into tangible results. See more at As an Equal Opportunity Employer (EEO) that celebrates diversity, Converge Networks Corporation does not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Converge Networks
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